IT security and data protection
Your data is in good hands
COMLOGOS - Your translation agency stands for data protection and confidentiality
Your data is in good hands with us! Data protection is a top priority in accordance with GDPR and BDSG (German Data Protection Act). The protection and confidential handling of our clients’ data and information are a top priority at COMLOGOS. IT security is a valuable asset and a commitment for COMLOGOS. When it comes to IT, we set high standards, place our trust in state-of-the-art technology and arrange for this to be regularly checked and maintained by professionals.
COMLOGOS has been certified to ISO 17100 for translation services since 2015 and to ISO 18587 for machine translation and post-editing since 2019. Our management processes and our quality management system are also certified according to ISO 9001.
Our translation services are provided with a duty of confidentiality towards third parties with respect to all documents and information that are made available to us for translation.
All employees receive regular training on data protection and are aware of their responsibility. Upon request, we will provide you with a separate written non-disclosure agreement (NDA).
Communication and data traffic are subject to constant monitoring at COMLOGOS.
- We make use of all the modern technology options in communicating with our clients and suppliers.
- We constantly train our employees in data protection and data security.
- We agree secure processes with our suppliers in writing and ensure that they handle data securely and confidentially.
- We base our concepts and our actions on the EU General Data Protection Regulation (BDSG and GDPR) and on ISO 27001 for data security
Security in the processing and storage of your data
- We work with redundant and secure server systems.
- We have powerful back-up procedures with data backup in two different locations.
- Our data and your data are subject to strict access control; only authorised and authenticated users obtain access.
- Entry and access to our offices is secure with separate secure access to the servers in the building.
- We have the latest virus protection and are protected by a firewall/VPN and use the available industry standards.
Further data security measures
- Access control: only authorised and authenticated users are allowed to access our mail server to send and receive their e-mails. This applies equally to all applications to be executed.
- Authentication: messages are clearly assigned to the sender.
- Integrity: messages cannot be changed unnoticed during transmission.
- Confidentiality: messages are transmitted internally and externally exclusively in encrypted form.
- Consultation and monitoring by our IT service provider, Pirenjo IT
